Elevating security and compliance in financial services
Like many financial services organisations, Aegon Australia has shifted several of its workloads and systems to the cloud. Requiring an uplift in security and compliance to support this shift, they turned to Intelliworx. Working closely with Aegon Australia’s team, we implemented a full suite of Microsoft 365 E5 services—rapidly boosting security, automating and streamlining compliance, and enhancing the organisation’s overall customer service and reputation.
Aegon Insights Australia | Financial Services & Insurance | Cybersecurity, Microsoft Consulting Services, SOC, Compliance
The Client
Aegon Australia is a leading financial services organisation and part of the global group, Aegon. Through their cutting-edge technology platform, they deliver a range of services to insurance companies, including efficient policy administration, streamlined fulfillment management, accurate billing processes, and robust claims management.
The Business Need
Operating in the financial services sector, Aegon Australia faces a complex set of security and compliance demands. Navigating this requires meticulous adherence to numerous laws, regulations, and industry standards.
Having recently migrated some of their workloads and systems to the cloud, Aegon Australia was seeking an innovative and reliable way to enhance its overall cybersecurity posture and ensure compliance with Australian Prudential Regulation Authority (APRA) requirements. They also needed to ensure their vendor assessments and tender processes met stringent cybersecurity criteria. Failure to do so would have a significant impact on Aegon’s reputation and market share.
The Solution
Intelliworx partnered with Aegon Australia to implement a full suite of Microsoft 365 E5 services—all of which work together to ensure comprehensive visibility, detection, and response capabilities across Aegon’s IT environment:
Our team also worked closely with Aegon Australia to ensure all cybersecurity measures were compliant with APRA regulations, and to implement robust governance practices to effectively manage and protect the organisation’s data.
Microsoft 365 E5 was selected by Aegon Australia due to its simplicity, reliability, and comprehensive suite of features. Aegon Australia also wanted to benefit from Microsoft’s significant and continued investment in cybersecurity, which would ensure they stayed ahead of emerging threats well into the future.
The Results
Implementing Microsoft 365 E5 has helped significantly elevate Aegon Australia’s overall security and compliance:
280,000 events are now analysed monthly, providing deep insights into security posture and performance.
98% reduction in ‘false positive’ alerts, saving considerable time.
100% of Aegon Australia’s IT environment was secured within just four weeks, protecting all devices, users, and data.
Instead of managing multiple vendors, Aegon Australia also now has a consolidated and streamlined solution which has delivered important efficiency for the organisation’s IT team. Reducing the number of vendors has simplified troubleshooting, improved system reliability, and decreased maintenance workloads.
Aegon Australia also now enjoys significantly enhanced protection for the organisation’s cloud-based systems, plus improved email security and advanced protection against high-risk phishing attacks.
