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IT Support Services Sydney

Supporting your users and technology throughout Sydney, regional NSW, and Australia-wide

Customer Service

Service Desk Performance

Avg call response time
Customer satisfaction
First contact fix rate

Take care of your employees and their technology with IT support experts based in Sydney

Unmatched response times

Business continuity and uptime assured

Predictable and on point costs

High-quality level of service and expertise

Streamlined business operations

Quality Management Systems: Requirements - I.S.O
Certification - DNV
Joint Accreditation System of Australia and New Zealand - ISO 9000
Logo - Product
Logo - Font
Surface - Microsoft Azure
Quality Management Systems: Requirements - I.S.O
Certification - DNV
Logo - Product
Surface - Microsoft Azure
Logo - Font
Joint Accreditation System of Australia and New Zealand - ISO 9000

Predictable cost and proactive support that produces stable results

INTELLIWORX is all about keeping you up and running. With our IT Support Plans, we make sure that you have a team of qualified staff working for you to meet your needs and desires, so that your downtime is minimised.

We now offer a number of IT services packages that’ll let you customise your experience, while we take care of the work. Whether you want to outsource your IT needs or need a little more support with technology, we have you covered.

We monitor your environment and fix any issues remotely, so you can stay focused on running your business. We’re always on-call.

Why choose us to support your employees and your IT?

We’ve developed a personalised approach (because we understand all businesses are different) that is highly flexible, allowing you to choose specific IT functions to be managed or even outsource it all to us. This approach allows us to provide the services that best meet your requirements.

We operate a dedicated Service Team in Sydney, London and Auckland for greater levels of service. Your support requests are handled by a dedicated team ensuring fast response time and more productivity

Our Service Desk is used by national and multinational companies with locations throughout Australia, Europe, New Zealand and Asia. We have a national network of partners and subcontractors for regional coverage.

24/7 remote and on-site IT support in Sydney

Certified Microsoft Office support experts

Secure ISO 27001 certified provider

Dedicated team of experienced Sydney-based IT engineers

Predictable IT support pricing plans



We are ISO 27001 certified and along with our industry leading tool set, we will monitor and manage your environment proactively. Our tools also support our change management processes which ensure high service quality and minimise the risks of disruption to your business.


With our offices and Service Desks located in Sydney, London and Auckland we can offer your organisation the same level of service, response and knowledge no matter where your office is located. We can offer this increase in service while keeping your costs fixed and known.


Our IT support services are flexible, allowing you to supplement your existing team with our pool of highly trained technical professionals.

Alternatively, we can provide complete management of your environment at competitive fixed prices.

Customer satisfaction rating of 98.5% last year

IT Support is a complicated industry, and many people struggle to find the right IT experts for their needs. We’re here to change that for both individuals and businesses. Our team of certified specialists are available round-the-clock to answer your IT questions, handle your IT support requests, and provide you with the peace of mind that comes from elegant solutions.

Our IT support services are the best in the industry because of our responsive, efficient, and personalised customer service. We deliver 24/7 IT support, with guaranteed satisfaction.

Get in touch with an IT Support expert today

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