Modern Workplace Evolution: Streamlining Operations with Microsoft 365 Migration
Read our Case Study about the Modern Workplace Evolution of a leading NFP Organisation by Streamlining Operations with M365 Migration
Simplified IT, smarter savings, and more time to focus on care.
Intelliworx Empowered HHG to Streamline, Save, and Succeed
Simplified IT, smarter savings, and more time to focus on care.
CLIENT
Humanity Health Group Australia
INDUSTRY
Healthcare
LOCATION
Australia
SERVICES
Cybersecurity, Managed IT, Microsoft
Facts that Matter:
- Zero major outages recorded since partnering with Intelliworx.
- 24/7 dedicated service desk accelerates response times.
- Local teams deliver on-site support tailored to regional business needs.
- Stronger cybersecurity posture thanks to proactive collaboration with Intelliworx.
- Cost-effective Microsoft 365 setup delivering measurable value.
"We look forward to a productive partnership that will help us achieve our goal of providing exceptional healthcare to our patients."
Fred Cicchini
Group CEO of Humanity Health Group
About the Client:
Humanity Health Group (HHG) was founded in 2013 to improve lives through innovative healthcare. They combine practical expertise with a compassionate approach. Their focus is on creating care plans that meet individual needs. This dedication has made them a trusted name in allied healthcare.
HHG operates in the UK and Australia, reaching diverse communities. They apply their people-first philosophy across both regions. Their aim is to maintain high standards and adapt to local needs. Wherever they operate, they focus on providing consistent, high-quality care tailored to the communities they serve.
Motivations for Change:
Humanity Health Group (HHG) was on the lookout for an IT partner that could support their teams in the UK and Australia without missing a beat. They wanted consistent service, better handle on IT expenses, and stronger cybersecurity to stay safe and efficient across their international operations.
Challenges they faced:
- Rising costs of IT and Microsoft 365 management.
- Struggles with getting dependable, locally tailored support.
- Navigating tricky cross-border cybersecurity requirements.
- Frustration with uneven service quality.
- A reactive, instead of proactive, approach to their IT needs.
The Solution
Intelliworx stepped in with a no-nonsense, tailored approach that brought stability and simplicity to HHG’s operations. By taking the time to truly understand HHG’s needs, Intelliworx delivered solutions that felt like they were built just for them, perfectly aligned with their business goals in the UK and Australia.
Here’s what Intelliworx provided:
- Smoother IT management, backed by proactive monitoring.
- Regional support teams that were reliable and knew the business inside out.
- Cybersecurity upgrades that dealt with the challenges of cross-border compliance.
- Cost-conscious Microsoft 365 strategies that didn’t compromise on quality.
- Personalised services that kept things running smoothly and stayed a step ahead of potential issues.
The Impact:
Teaming up with Intelliworx has made a big difference in how Humanity Health Group (HHG) handles IT and keeps things running smoothly. Here’s how things turned around:
Cost Control
By tweaking their Microsoft 365 setup, HHG cut back on IT expenses. That freed up funds to focus more on what truly matters – delivering top-notch healthcare.
Effortless Operations
Thanks to streamlined processes, HHG has completely avoided downtime. Teams across the UK and Australia are now more connected and working more efficiently than ever.
Reliable Backup
Instead of dealing with unreliable or slow support, HHG now has a rock-solid IT team. Day-to-day operations, like onboarding new staff, are quicker and hassle-free.
Stronger Cybersecurity
Regular risk checks and compliance updates have made HHG's systems more secure. Intelliworx helped them stay on top of cross-border regulations and protect sensitive data, earning even more trust from clients.
True Partnership
From day one, Intelliworx came in not as just another vendor but as a partner. Their focus on integrity and personalised solutions made all the difference, aligning perfectly with HHG’s goals.
With Intelliworx keeping an eye on IT, HHG can put their energy where it belongs – on improving lives through innovative healthcare.
“Partnering with Intelliworx is a strategic move for Humanity Health Group. Intelliworx’s extensive experience in managed IT services, especially in cloud and cybersecurity, will be invaluable as we continue to expand our operations and enhance our service offerings.”
“We are thrilled to partner with Humanity Health Group to provide our advanced IT services. By leveraging our expertise in cybersecurity, Azure and Microsoft 365, we aim to support Humanity Health Group in their mission to deliver high quality healthcare services.”
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