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Empowering the Modern Workplace: A Microsoft 365 Migration Success Story

Learn how Aegon Insights achieved modern email security, productivity, and a streamlined user experience.

The Client

Aegon Insights, the Asia Pacific consulting arm of Aegon, a global leader in financial services, offers a comprehensive technology platform that streamlines insurance operations. This platform empowers insurance companies in the region by providing efficient policy administration, streamlined fulfilment management, accurate billing processes, and robust claims management.

The Business Need

Previously, our client relied on a legacy Exchange Server to fulfil their email communication and collaboration needs. However, this on-premises solution presented several challenges:

  • High Maintenance Costs: Maintaining and updating the Exchange Server was resource intensive.
  • Security Concerns: Outdated software and hardware exposed the client to potential security vulnerabilities.
  • Limited Scalability: The existing system lacked the flexibility to adapt to the client’s growing needs and user base.
  • Poor User Experience: Limited mobile/remote access hampered user productivity and satisfaction.

We helped our customer achieve a smooth and seamless migration from their legacy Exchange Server to Microsoft 365 and provided them with the best-in-class security and productivity solutions for their email system.

The Solution

Aegon Insights partnered with us, a Microsoft-certified managed service provider, to migrate their email system from their legacy Exchange Server to Microsoft 365. This cloud-based platform offers a comprehensive suite of productivity and security applications.

  • Migrated to a Hybrid Cloud Model: We implemented a hybrid join with Microsoft 365, enabling a seamless migration of mailboxes with minimal disruption to daily operations. This ensured a smooth transition for both users and IT staff.
  • Enhanced Email with Microsoft Exchange Online: We configured and deployed Microsoft Exchange Online, a secure and scalable cloud-based email service for reliable communication and collaboration.
  • Robust Security with Microsoft Defender for Office 365: We implemented Microsoft Defender for Office 365, a comprehensive cloud-based security solution that safeguards the email system against advanced threats like phishing, malware, ransomware, and spoofing.
  • Unified User Experience with Microsoft Outlook: We facilitated the adoption of Microsoft Outlook, a user-friendly desktop and mobile application that allows users to access and manage email, calendar, contacts, and tasks from any device, anywhere.
  • Robust Security with Microsoft Defender for Office 365: We implemented Microsoft Defender for Office 365, a comprehensive cloud-based security solution that safeguards the email system against advanced threats like phishing, malware, ransomware, and spoofing.
  • Unified User Experience with Microsoft Outlook: We facilitated the adoption of Microsoft Outlook, a user-friendly desktop and mobile application that allows users to access and manage email, calendar, contacts, and tasks from any device, anywhere.
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The Results

Aegon Insights successfully migrated to Microsoft 365 with Intelliworx’s expertise. This transition minimised disruption to users and IT operations, delivering several key benefits:

  • Enhanced Uptime and Availability: The new cloud-based system boasts increased uptime and reduced downtime frequency and duration, leading to a more reliable and responsive email experience.
  • Improved User Experience: Users now benefit from seamless access to email, calendars, contacts, and tasks from any device, anywhere. This led to increased productivity and mobility.
  • Strengthened Security and Compliance: Microsoft 365’s robust security features significantly reduced the risk of cyberattacks and ensured adherence to data regulations, providing Aegon Insights with greater peace of mind.
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