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Intelliworx Delivers Secure and Compliant IT Solutions for Learning Space
See how Intelliworx improved Learning Space’s IT performance with strengthened compliance, enhanced security, and streamlined operations.
CLIENT
Learning Space
INDUSTRY
Non For Profit
LOCATION
United Kingdom
SERVICES
Datto SaaS Backup, Service Desk Support, M365 Support, Cybersecurity
Facts that Matter
- Data security and integrity were strengthened with Datto SaaS Backup, ensuring 100% recoverability of critical information during unexpected incidents.
The Client
Learning Space is a children’s emotional well-being and mental health charity supporting 5 to 18-year-olds across Surrey. They offer a strengths-based therapeutic approach, blending solution-focused support with creative activities tailored to meet each individual’s needs. By empowering children and young people to build on their strengths, set personal goals, and celebrate their successes, Learning Space plays an essential role in fostering resilience and confidence.
Motivations for Change:
Recognising the importance of robust IT governance and compliance for their operational success, Learning Space proactively sought Intelliworx’s expertise. They aimed to enhance their IT systems to ensure data accuracy, improve security, and streamline processes. These advancements would further enable the organisation to focus on its vital mission of supporting children and young people.
Key areas of focus included:
- Strengthening data management and governance to meet regulatory standards.
- Revising processes to improve operational efficiency and alignment with best practices.
- Upgrading IT infrastructure to ensure security and compliance in line with organisational growth.
The Solution
Intelliworx collaborated closely with the Learning Space to design and implement tailored IT solutions that addressed their specific needs.
Key actions included:
Strengthening Data Security
Intelliworx implemented Datto SaaS Backup, a resilient solution designed to protect critical information. This setup ensures seamless data recovery during unforeseen circumstances, securing sensitive information and preserving trust with stakeholders.
Enhancing Support Continuity
Intelliworx provided Service Desk Support to deliver responsive and dependable assistance for IT issues. This enabled the Learning Space team to remain focused on their core services while minimising disruptions.
Streamlining Communication and Collaboration
By optimising M365 Support, Intelliworx helped staff fully utilise Microsoft tools, boosting teamwork and productivity across the organisation.
Mitigating Cyber Threats
Strengthened cybersecurity measures were introduced to protect against potential risks and safeguard sensitive information. These enhancements ensure compliance with data security standards and reinforce stakeholder confidence.
Improving Operational Processes
Intelliworx worked closely with Learning Space to establish consistent and efficient onboarding and offboarding processes for staff, creating a unified approach across operations.
The Impact:
The partnership between Intelliworx and the Learning Space has delivered measurable improvements across key areas, helping them to better serve their mission.
Key outcomes include:
- Improved Governance and Compliance: Regular reviews of data sharing and management processes ensure alignment with best practices, strengthening oversight and accountability.
- Enhanced Data Security: Advanced measures continue to safeguard sensitive information, reinforcing stakeholder trust and maintaining compliance with data protection standards.
- Efficient Operational Processes: Consistent onboarding and offboarding practices have streamlined internal workflows, reducing inefficiencies and driving operational consistency.
- Reliable IT Infrastructure: Continuous upgrades to IT systems have created a robust, resilient, and future-ready technology environment capable of supporting Learning Space’s ongoing growth.
Through their proactive partnership with Intelliworx, the Learning Space has significantly enhanced their IT capabilities. These improvements provide a solid foundation for their team to work with confidence and efficiency, supporting their vital work with children and young people.
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