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Starfish Accounting UK Secures Growth with Intelliworx IT Expertise
How Intelliworx delivered robust cyber security, seamless IT support, and ensured long-term business continuity for a value-driven accountancy firm.
CLIENT
Starfish Accounting UK
INDUSTRY
Accounting
LOCATION
United Kingdom
SERVICES
Managed IT Services, Backup Services, Cybersecurity
Facts that matter
- 100% recoverability of critical data with Datto SaaS Backup, ensuring business continuity during unexpected incidents.
- Zero downtime reported for IT support issues, thanks to Intelliworx’s responsive Service Desk Support.
- 100% compliance with data protection standards, achieved through strengthened cybersecurity measures.
The Client
Starfish Accounting UK is a professional accountancy firm specialising in providing tailored financial services to small businesses, particularly female-led enterprises. They offer expertise across a range of industries, including professional services, technology, and hospitality, with a focus on simplifying financial management and compliance. Guided by core values of trust, openness, and collaboration, they are committed to delivering supportive and effective solutions for their clients.
Motivations for Change:
Starfish Accounting UK sought a trusted IT partner to support their relationship-focused business model. They needed personalised, proactive IT services and consistent access to a reliable team who could quickly address their unique challenges. Key goals included improving device longevity, strengthening data security, and safeguarding operations from potential risks, ensuring ongoing client satisfaction and operational efficiency.
Key areas of focus included:
- Delivering consistent and tailored IT support to strengthen trust and efficiency.
- Boosting device hygiene to extend hardware lifespan and reduce unnecessary expenses.
- Implementing robust cybersecurity measures to protect against emerging threats and ensure data integrity.
The Solution
Intelliworx designed and delivered a bespoke suite of IT solutions tailored to Starfish Accounting UK’s operational needs and growth objectives.
Protecting Critical Data
Intelliworx implemented Datto SaaS Backup, enabling secure storage and 100% recoverability of essential business information during unexpected events.
Providing Dependable Support
Service Desk Support ensured technical issues were swiftly resolved, reducing downtime and keeping business operations smooth.
Enhancing Cybersecurity
Strengthened security measures, such as ongoing monitoring and preventive actions, were put in place to shield sensitive data from evolving threats and maintain compliance with data protection regulations.
The Impact:
Intelliworx’s partnership with Starfish Accounting UK brought measurable improvements to their operations, ensuring a stable and secure IT environment.
Key results achieved:
- Superior Data Integrity: The implementation of Datto SaaS Backup safeguarded critical information, providing peace of mind and reinforcing trust with clients.
- Improved Business Continuity: Rapid issue resolution through Service Desk Support minimised operational disruptions and allowed the team to focus on serving their clients.
- Resilient Cybersecurity: The proactive approach to security reinforced data protection and compliance, ensuring long-term business stability and stakeholder confidence.
By working with Intelliworx, Starfish Accounting UK has established a reliable IT foundation, empowering their team to serve clients with confidence and enabling long-term operational success.
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