Healthcare
Reliable IT that guards patient care
24/7 IT that protects billable hours and keeps critical projects moving. No needless delays, downtime, or lost data.
Healthcare
Can your systems truly guarantee that care never stops for a tech failure? Downtime, exposed patient records, and disrupted clinical workflows put both care and compliance at real risk. Intelliworx delivers 24/7 IT built for data privacy and uninterrupted care.
Core IT service for healthcare
Responsive cloud support aligned with OAIC privacy obligations and RACGP standards
Fully managed IT support
When systems run smoothly, your team can stay focused on patients – not passwords.
- 24/7 helpdesk for technical support
- Proactive monitoring of servers and devices
- Secure Wi-Fi and internet management
- Vendor liaison for clinical platforms
Secure infrastructure and data protection
Patient records deserve locks that no one can pick.
- Advanced threat detection and firewalls
- Multi-factor authentication and access controls
- Data encryption at rest and in transit
- Backup and disaster recovery plans
Cloud migration and remote work enablement
Telehealth, remote admin, multi-site care – access it all, safely.
- Microsoft 365 for healthcare
- Azure-based scalable infrastructure
- Virtual desktops for clinicians
- Secure video conferencing and file access
Compliance and accreditation support
Audits and accreditation are stressful enough – we handle the tech side.
- Australian Privacy Principles (APPs)
- RACGP information security standards (CISS)
- ISO/IEC 27001-based policies
- My Health Record integrations
Who we work with in healthcare
Private general practice and family clinics
- Booking systems
- Billing platforms
- Medical record management
Specialist and allied health clinics
- Integrated scheduling
- Patient record systems
- Practice-specific software
Aged care and residential facilities
- Central device management
- Nurse call systems
- Remote data access
Medical imaging centres
- PACS systems
- File storage solutions
- Secure data transfer
Pathology and laboratory services
- Reliable processing systems
- Secure result transmission
- High-throughput support
Can your healthcare technology keep care moving?
As a Microsoft partner, Intelliworx keeps your tech secure and smooth, so you can focus on patients. Reliable technology that guards patient privacy and keeps care running without disruption.
Frequently asked questions
Yes. We work with everyone from solo practitioners and community clinics to larger medical groups. Whatever your size, team, or setup, we scale our support to fit your budget and needs.
We use strict but practical safeguards - endpoint protection, data encryption, multi-factor authentication, and role-based access. Everything is set up to line up with national health privacy rules, so patient information stays protected.
Plenty of the tools you already know. We support platforms like Best Practice, MedicalDirector, Zedmed, and Genie, among others. We'll keep them running smoothly with reliable updates and integrations.
Of course. We help prepare your documentation, set up systems to meet the standards, and support you through third-party reviews. We've done plenty of RACGP accreditation and privacy audit work, so you're in good hands.
Because care teams should be focused on patients, not tech problems. As a Microsoft Solutions Partner, we help keep your Microsoft systems secure, smooth, and fit for healthcare.
Start the conversation
Let us know about your organisation and we’ll send through a capability statement.