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London Managed IT Services Pricing Guide (2022)

Outsourcing the management of your company’s IT to a third-party provider could be one of the best business decisions you make, saving money and substantially improving the productivity and growth of your business.

Understanding the different rates and pricing offered by London MSPs is critical for making the best decision. With a range of flexible MSP pricing models, your business can find IT services that address its priorities and budgets. Here is a glimpse of managed IT services prices.

Improve your business with managed IT services

Before diving into the costs of managed IT services, it is helpful to know exactly what you are paying for. A managed service provider (MSP) is a third-party business that you outsource the maintenance and management of your IT environment. There are different types of IT services that you can choose, which reduce your overall IT management expenses but will include cloud computing, network administration, cyber security, and IT service desk.

There are numerous factors that determine the level of managed IT services businesses will choose. Some companies choose to rely exclusively on managed IT services, while others prefer partially managed IT services, which allows certain tech demands to remain in-house. Multiple service levels may be offered, including contract-based or on-demand.

Managed IT service types:

IT service desk: 24/7 service desk and end-user support based in London, remote monitoring and management, user and mobile device management.

IT infrastructure: design, upgrade, monitor and manage network and server environment, proactively plan for upgrades or renewals in the future.

IT disaster recovery and security: data backup, restoration, and business continu, with a secure, cloud-based disaster recovery process.

IT network management: network monitoring, optimisation and upgrades, patch management, firewall and router maintenance, troubleshooting.

Benefits of managed IT services for business:

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How MSP pricing is influenced

There are numerous factors that affect the cost of an MSP service, including the complexity of your IT needs and the number of services required. Your business may have high numbers of remote working employees and devices, which require specific endpoint management and security. Your business might need the service of an MSP who specialises in products and solutions such as Microsoft Azure or Microsoft 365, as well as offering support services in digital transformation and the modern workplace. If your business is just starting up, you might choose to start with business-critical services and move to more comprehensive ones over time, which will increase the price structure.

Options for managed IT services London

Traditional IT services were the break/fix model; while cost-effective, this service is not proactive in preventing problems from occurring. Many MSPs break down their services into tiers, allowing organisations to choose the options that suit their individual needs while being assured highly skilled IT professionals are looking after their IT infrastructure.

Basic IT Services: remote network monitoring of servers and systems to flag potential issues,

Mid-range IT services: this tier offers more than basic monitoring, such as computer and network support, data protection, cybersecurity, cloud computing services, 24/7/365 IT support, as well as disaster recovery, data backup and IT strategy.

Fully-managed IT services: the highest level of the tier, fully-managed IT encompasses all the elements of IT monitoring, maintenance and management, including advanced security services, fully-hosted systems, and cloud solutions.[/vc_column_text][vc_column_text]

Pricing models for London MSPs

The average London MSP offers a subscription pricing model, which ranges from £50 to £300 per user, per month, making it an operational expense rather than a capital expense. Many businesses prefer this option as it offers a predictable IT spend with no hidden costs and minimal outlay at the start.

The pricing model you choose will depend on the services you need and the number of users your business has. The higher the level of service, support, and users, will mean you pay more – however as it is charged on a per user basis, you can be assured you won’t pay for services your business isn’t using.

Per Device
A flat fee is charged per month based on the number of devices you need support for. This benefits your business as it accurately estimates the job for the long-term. Some MSPs will charge different rates for endpoints and servers.

This pricing model is similar to per device but the monthly bill is based on the number of users rather than devices. The benefits to businesses is that all devices used by every user are included, such as a laptop, smartphone, and office PC.

This model allows MSPs the ability to design managed IT service packages, where prices increase through the tiers as more comprehensive services are offered. This allows businesses the flexibility of choosing the types of services that best fit their needs and budget.[/vc_column_text][vc_column_text]

The managed IT services you need

Using a managed service provider is a cost-effective and efficient way to outsource your IT services, allowing you to focus on running your business. INTELLIWORX is a London-based managed IT service provider that delivers the highest quality IT services and solutions to your business. Whether you need cyber security, cloud computing, network monitoring and management, or IT design and implementation, our team of experts can provide you with the support you need to get the most from your IT investments. Contact us today for a free quote and get the managed IT services you need.

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