In recent years, the professional services sector in the UK has experienced a notable shift towards remote working, driven by the need for greater flexibility, efficiency, and cost-effectiveness. Law offices, accountancy firms, and advisory and consulting organisations are increasingly seeking robust solutions that enable seamless remote operations without compromising on security or performance. With the UK’s stringent data protection regulations and the high stakes of client confidentiality, virtualisation technologies such as Citrix Cloud/DaaS vs. Azure Virtual Desktop have emerged as pivotal tools, facilitating the transition to a more adaptable work environment.
As industries navigate digital transformation, understanding AVD vs Citrix is crucial for making informed decisions that align with their goals. This ensures they meet client and employee needs effectively while enhancing operational capabilities. By selecting the most suitable platform, firms can boost efficiency, maintain data security, and deliver exceptional service, positioning themselves for success in a rapidly changing environment.
Understanding Microsoft Azure Virtual Desktop and Citrix Workspace

Azure Virtual Desktop (AVD) is Microsoft’s native virtual desktop solution, tailored to facilitate remote work environments. It integrates seamlessly with Microsoft 365, offering a familiar platform that enhances productivity. AVD provides scalability, allowing firms to adjust resources according to demand. Its multi-session support permits multiple users to utilise a single virtual machine, optimising resource efficiency. With robust security features, including multi-factor authentication and threat protection, AVD ensures data integrity. Flexible licensing options allow adaptation to diverse business requirements, making it a practical virtualisation solution for the UK professional services sector.
Citrix is a long-established provider of virtualisation solutions, renowned for its advanced customisation and flexibility across various platforms. The Citrix DaaS feature enhances its offering by delivering high-performance remote access, ensuring reliable connectivity and user satisfaction. Given Citrix’s recent pricing increase, AVD emerges as a more cost-effective and seamlessly integrated alternative, offering distinct advantages for UK professional services.
The Shift in UK Professional Services: Cloud and Remote Work Trends

Hybrid Multi-Cloud Models: IT consulting, investment management, and logistics adopt hybrid multi-cloud for better performance, cost-efficiency, and flexibility, avoiding vendor lock-in and enhancing resilience.
Cloud-Based Phone Systems: Legal, accounting, and IT consulting firms are adopting cloud-based phone systems to improve communication and cut costs, crucial for client and internal interactions.
Hybrid Work Transparency: Advisory, consulting, and brand management sectors ensure secure and reliable resource access for hybrid work, maintaining client trust and project continuity.
Generative AI Integration: Investment management, human resources, and logistics are transforming with AI, enhancing productivity and decision-making, optimising investments, hiring, and supply chains.
Cross-Time Zone Teamwork: Advisory, consulting, and logistics firms support global collaboration with flexible communication tools, improving project management and supply chain coordination.
Communication-Enabled Workflows: Legal, HR, and brand management sectors streamline workflows to boost productivity and client service, minimising unnecessary application switching.
Cybersecurity: As remote work rises, legal, accounting, and IT consulting sectors focus on data protection to address cybersecurity risks and ensure privacy.
Data Sovereignty: UK legal, investment management, and logistics sectors invest in sovereign clouds to comply with regulations and protect data, crucial for competitive data governance.
Use Cases in the UK for Professional Services
- Law Offices: In UK law offices, AVD streamlines case management through seamless integration with Microsoft 365, while Citrix provides robust security for handling sensitive client information.
- Accounting Firms: AVD enhances productivity in accounting firms by ensuring easy access to financial data within the Microsoft ecosystem, whereas Citrix excels in supporting diverse software needs across complex accounting applications.
- Architecture: Architects benefit from AVD’s intuitive interface and high-performance graphics capabilities for design software, while Citrix offers flexibility in managing large project files across hybrid environments.
- Investment Consulting: AVD’s real-time collaboration tools support investment consultants in delivering timely financial advice, while Citrix ensures secure access to sensitive market data from any location.
- Project Management: For project management, AVD provides an integrated platform for Microsoft Project and Teams, facilitating efficient team collaboration, while Citrix offers adaptability to various project management tools across different systems.
- Logistics: Logistics companies leverage AVD for its scalability and seamless integration with Microsoft Dynamics, while Citrix provides reliable connectivity across distributed supply chain networks.
- IT Consulting: IT consultants utilise AVD’s cloud-native scalability to deploy solutions quickly, while Citrix offers extensive support for managing diverse IT environments and legacy systems.
- Human Resource Development: AVD supports HR development through easy access to training and development resources within the Microsoft ecosystem, while Citrix provides secure and flexible access to HR applications.
- Public Relations: In PR firms, AVD enables effective campaign management with integrated Microsoft communication tools, whereas Citrix offers compatibility with a wide range of media management software.
- Service Marketing: Service marketers benefit from AVD’s streamlined operations for managing client interactions via Microsoft Teams, while Citrix provides versatile deployment options across different marketing platforms.
Future-Proofing Professional Services with Virtual Desktop Solutions

AVD and Citrix cater to different business needs with unique features. So, which platform aligns best with strategic goals and technological preferences of those within the professional services sector in the UK?
Performance and User Experience: When considering AVD vs Citrix, both solutions provide the high-speed, low-latency performance essential for UK offices. They support multi-device use, allowing professionals to stay connected across various devices. AVD distinguishes itself with an intuitive interface designed to boost productivity through easy navigation.
Software Integration: While AVD integrates effortlessly with Microsoft tools such as Microsoft 365 and Teams, offering a seamless experience within the Microsoft ecosystem, Citrix excels in supporting a wider array of legacy software and cloud environments, catering to businesses with diverse IT needs.
Security and Compliance: Azure Virtual Desktop (AVD) stands out with its advanced security features, leveraging Azure’s built-in capabilities to ensure robust data protection. AVD is fully compliant with UK-specific regulations like GDPR, providing peace of mind through comprehensive security measures that safeguard sensitive information. While Citrix offers secure access and encryption, AVD’s alignment with Azure security enhances its capability to address emerging threats.
Cost Efficiency: AVD offers a clear and straightforward pay-as-you-go pricing model, providing UK professional services firms with unmatched transparency and flexibility. This model allows businesses to pay only for what they use, making it a highly cost-effective option. In contrast, Citrix’s licensing models can be more complex and potentially less economical for long-term planning.
Scalability and Flexibility: AVD leverages Azure’s cloud infrastructure for dynamic scalability, perfect for managing growth. Citrix offers flexibility through hybrid-cloud deployments, accommodating diverse IT landscapes and operational demands.
Support and Maintenance: AVD benefits from extensive Microsoft support, providing reliable service. Citrix offers tailored enterprise-level support for larger organisations, ensuring bespoke assistance.
Overall Business Impact: AVD is ideal for firms prioritising Microsoft integration, delivering a unified virtual desktop approach. Citrix workspace provides versatility for businesses needing flexibility across different IT environments, allowing for tailored operational solutions.
When selecting a virtual desktop solution, it’s crucial to consider your organisation’s unique needs. Azure Virtual Desktop (AVD) stands out as a reliable, cost-effective, and user-friendly option for those seeking a streamlined infrastructure. To maximise AVD’s benefits, partnering with Intelliworx, a trusted Microsoft Partner, can ensure a customised and efficient deployment that aligns with your business objectives.